Terms of Sale
FIM MERCHANDISING is the authorized website for the sale of official FIM (Fédération Internationale de Motocyclisme) products.
All products for sale are original and purchased directly from Stegip 4 Communication s.r.l., the official retailer of all items on the site. The products offered are carefully selected to meet rigorous quality standards.
Stegip 4 Communication s.r.l. only offers items already in stock on this website. It is not possible to order unavailable items.
Receipt of an order by Stegip 4 Communication s.r.l. does not constitute the conclusion of the sales contract.
Your order will be considered a contractual purchase proposal addressed to FIM MERCHANDISING, for each product included. Once the order is received, we will send you an automatic confirmation email ("Order Receipt"), which does not constitute acceptance of the order. The contract will only be concluded with the sending of the "Shipping Confirmation".
By submitting the order, the customer unconditionally accepts all general conditions present on the website and linked pages.
1 - PAYMENT INFORMATION
1.1 Payment Methods
Payment is required at the time of purchase and can be made via bank transfer, credit card, or PayPal.
Credit Cards / PayPal:
Secure transactions with no additional fees. Card data is never processed by Stegip 4 Communication s.r.l., but only by the payment platform in encrypted and secure mode (SSL 256bit). Visa, Mastercard, Maestro are accepted.
Bank Transfer:
The bank transfer must be made within 2 working days. Payment details:
Beneficiary: STEGIP 4COMMUNICATION - S.R.L.
Bank: Blu Banca
IBAN: IT57U0344103214CC0520001654
SWIFT: SVTUIT21
Reason for payment: Order number and date, name and surname
Shipment within 10 working days from receipt of payment.
2 - PRICES
2.1 Product Prices
The prices indicated on the site are retail prices including VAT, according to current Italian regulations.
2.2 Import Taxes
For non-EU shipments, any customs duties (DDU) are the responsibility of the customer and are not included in the indicated price.
3 - SHIPPING
Shipping costs for Products, which may vary depending on the shipping method chosen by the user, and any other additional costs are borne by the user, unless otherwise indicated in the Product Sheet or elsewhere. Their amount will be expressly and separately indicated (in Euro and inclusive of VAT) in the Product Sheet and in the order summary and, in any case, before the user proceeds with its transmission, as well as in the order confirmation email.
3.2 Shipping hours and times
Shipments from Monday to Friday (2:30 PM - 5:30 PM). Orders received on the weekend are processed from Monday.
3.3 Availability
Available items are shipped on the first working day after order confirmation.
3.4 Out-of-stock products
If an ordered product is no longer available, the customer will be contacted via email to choose between a refund or a replacement.
3.5 Tracking
The tracking number is provided via email.
3.6 Insurance
Shipments are insured against theft and accidental damage until delivery.
3.7 Delivery
If the package appears tampered with, sign with reservation or refuse it. Report any problems to: info@fim-merchandising.com within 5 days.
3.8 Storage
In case of storage, a €10 handling fee + redelivery costs will be charged. Maximum storage time: 10 days.
3.9 Documentation
All shipments include a sales receipt. It is not possible to declare lower values or mark the goods as a gift.
4 - RETURNS AND REFUNDS
4.1 Return procedure
Returns accepted within 14 days of delivery. Send an email to info@fim-merchandising.com and follow these steps:
- Products must be intact, unworn, with tags and seals present.
- Prepare the package with your data and the order code.
- Ship to:
Stegip 4 Communication SRL
Via degli Olmetti, 36
00060 Formello (RM) – ITALY
The refund will only be issued if the product meets the return conditions. Otherwise, it will be returned to the sender.
5 - SITE POLICY
5.1 Images and content
The images on the site are the property of Stegip 4 Communication srl. Reproduction without written authorization is prohibited.
5.2 Availability
Availability is subject to reconfirmation after ordering. Stegip reserves the right to refuse orders.
5.3 Legal terms
By accessing the site, the user accepts all published legal conditions. Use of the site is reserved for personal use.
5.4 Copyright and trademarks
The site and its content are protected by copyright. Any unauthorized use is prohibited.
5.5 Commercial policy
Stegip may refuse unverifiable orders or orders from non-final consumers.
5.6 Customer requirements
To order, you must:
- Be of legal age
- Have legal capacity
- Have a valid email
- Have an accepted payment method
5.7 Disclaimer
Stegip is not responsible for technical errors, color variations, or site malfunctions, nor for improper use by the user.
CONTACTS
For any request:
📧 info@fim-merchandising.com
Our team will respond as soon as possible.